Terms and Conditions

The following Terms and Conditions govern the use of Workforce Development Ltd’s On-line Service
(the Service).

You can access this Agreement at any time from this website.

Using this website to book a course or register your interest for a course indicates you accept these Terms and Conditions. In order to confirm your booking from the Website you will be asked to provide personal details (e.g. Name, Address, Phone numbers, email address). Please refer to our Privacy Policy on these matters.

We make every effort to ensure that all information on this Website is accurate and up to date. However, we reserve the right to cancel or alter dates of any course where there are insufficient students, without any liability. Every effort will be made to place those students on the next available course. Where an alternative student placement cannot be made available, a full refund will be provided.

Payment Terms – Short Courses

All prices quoted on our Website are in New Zealand dollars (NZ$) and include GST (at 15%).

Payment is due on or before the date the course commences, unless prior arrangements have been made to use a charge account.

We accept the following payment methods – Cash, Cheque Credit Card EFTPOS Direct Credit

Charge Account – An application for account needs to be approved prior to the course start date.

Direct Credit Information
Account: ASB 12-3144-0137667-00
Name: Workforce Development Ltd
T/As Hospitality Management Consultants
Ref: This is automatically produced by the website included in the pdf of your application enclosed in the email confirmation of your course.  Please use this is any correspondence with us.
Note: your enrolment may not be confirmed until these funds are confirmed.

Failure to pay the account in full will cancel our obligation to you to report any credits to NZQA on your behalf.


It is natural for those new to electronic purchasing to be concerned about security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store.

To ensure that your credit card or other personal details are kept secure in transit on the Internet, we use a 128-bit digital certificate to encrypt the data going to and from the website. Look for the secure page entry messages that you get notified from your browser and for the web address to change to “https” (secure web page transfers).

In addition, the Workforce Development website is hosted behind a commercial firewall to prevent hackers from obtaining access to your data. Even if this unlikely event does occur, we do not keep a record of your full credit card number. Only authorised personnel from the Workforce Development site administration and our hosting provider are allowed either physical or electronic access to the web server or databases. 

Workforce Development has a strong privacy policy relating to all information that you provide through this website and we will take all reasonable steps to prevent any data being inappropriately released or misused. The Customer, if an individual, has a right of access to information about the Customer held by Workforce Devlopment. The Customer may request correction of that information if it is believed to be incorrect. Workforce Development may charge reasonable costs for providing access to that information.

Service Promise

Protecting your privacy is of paramount importance to us. We ask for your personal details so that we can keep you up to date with latest news and information about our products and services.

Your Privacy

We do not rent, sell or give away our mailing list, so rest assured that your details will remain confidential to Workforce Development. If you wish at any time to have your details removed from our records, email us or write to us at PO Box 770, Hastings, New Zealand.

Contact Details

If you have any queries regarding any Workforce Development services or your enrolment, please email us  or call us on 0800 833 5581. 

Site Content

All information provided on our website is presented in good faith. We have included links to other websites for your convenience and interest. We can not guarantee the completeness or accuracy of websites linked to or from this site.

Site Access

This site is controlled and operated from New Zealand and is subject to the laws of New Zealand.You are responsible for ensuring that your access to this site is not illegal or prohibited and for compliance with applicable local laws. You may not use or export the materials in this site in violation of New Zealand laws and regulations.

Intellectual Property

All intellectual property rights in this site are owned by Workforce Development. If you would like to copy or reproduce any of the site content, please contact us for written permission.


These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of the New Zealand courts.